Author/Editor:
David Shaked
Language:
English
Industry:
For-profit Business (Corporate)
Downloadable Files:
Resource Type
Article
ABSTRACT
Over the last 20 years, organisations across the world have widely adopted the use of performance metrics, key performance indicators and scorecards as a management tool. In this article I show how these useful tools can be further transformed and significantly upgraded by applying an appreciative, strength-based approach.