This article calls for a radical break from ordinary change management methods, including benchmarking. The "tyranny of averages always conceals sparkling exceptions to the rule." Helpful chart contrasting traditional approaches... read more →
“I would like to commend Appreciative Inquiry and to thank (David Cooperrider) for introducing it to the United Nations. Without this, it would have been very difficult, perhaps even impossible, to constructively engage so many leaders of business, civil society, and government.” ~ UN Secretary General, Kofi Annan Read full letter here.